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Welcome to Codexa Designs ("we," "our," or "us"). We are a premium digital agency providing web design, development, branding, and growth services. This Privacy Policy explains how we handle personal information when you visit codexadesigns.com or engage our services.
By using our website or contacting us, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect information you provide directly to us and information automatically collected when you use our website.
Information you provide:
- Name and email address when you contact us via our inquiry form
- Company name and phone number if provided
- Project details, requirements, and any other information you share in correspondence
- Payment information processed securely through our payment providers
Information collected automatically:
- IP address and browser type
- Pages visited, time spent, and referring URLs
- Device and operating system information
- Cookie identifiers and usage data
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide project quotes
- To deliver agreed services and manage client projects
- To send project updates, invoices, and relevant communications
- To improve our website experience and services
- To analyse site traffic and understand how visitors use our platform
- To comply with legal obligations
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and analyse site traffic.
Types of cookies we use:
- Essential cookies — Required for the website to function properly.
- Analytics cookies — Help us understand how visitors interact with our site (e.g. Google Analytics).
- Preference cookies — Remember your settings and preferences.
You can control cookies through your browser settings. Disabling certain cookies may affect some functionality of the website.
Data Sharing & Disclosure
We may share your information in the following limited circumstances:
- Service providers: Trusted third parties who assist us in delivering services (e.g. hosting providers, email platforms, payment processors). These parties are bound by confidentiality agreements.
- Legal requirements: When required by law, court order, or governmental authority.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
- With your consent: For any other purpose with your explicit consent.
Data Retention
We retain personal information for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law.
- Inquiry and contact data — retained for 24 months after last contact
- Client project data — retained for the duration of the engagement plus 5 years for legal and accounting purposes
- Analytics data — retained in aggregated form indefinitely
When data is no longer needed, we securely delete or anonymise it.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access — Request a copy of the personal data we hold about you.
- Correction — Request correction of inaccurate or incomplete information.
- Deletion — Request deletion of your personal data where there is no legal obligation to retain it.
- Objection — Object to processing of your data for marketing purposes.
- Portability — Request transfer of your data in a structured, machine-readable format.
- Withdrawal of consent — Where processing is based on consent, you may withdraw it at any time.
To exercise any of these rights, please contact us at info@codexadesigns.com. We will respond within 30 days.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or destruction. These include:
- SSL/TLS encryption for all data transmitted through our website
- Restricted access to personal data on a need-to-know basis
- Regular security reviews and updates
- Secure, reputable third-party processors for payments and data storage
While we take security seriously, no method of transmission over the internet is 100% secure. We encourage you to contact us if you suspect any unauthorised use of your information.
Third-Party Links
Our website may contain links to third-party websites, including client portfolio links and social media platforms. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately and we will take steps to delete such information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page.
We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out:
Questions About Your Privacy?
Our team will respond to all privacy-related enquiries within 30 days.
info@codexadesigns.com